Prescription Policy

With MeMD you can consult a medical provider online and receive personalized treatment. When medically necessary, our providers can submit an e-prescription for purchase and pick-up at your local pharmacy. Patients, please be informed that MeMD is not a replacement for your primary care physician or annual office check-ups. MeMD is not an online pharmacy.

Please be advised, MeMD providers do not prescribe elective medications, certain anticonvulsants, narcotic pain relievers, or other drugs listed as controlled substances by the U.S. Drug Enforcement Agency or regulated under State law. Review the DEA Controlled Substances Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance. Providers generally do not prescribe more than a 90 day refill within a 6 month period. MeMD consultations treat the majority of common medical conditions, however a small number of cases require an in-person visit for complete care.

A Note About Antibiotics

Many ailments we treat are caused by infections, some of which are due to viruses or other pathogens, which do not respond to antibiotics. Antibiotics are only effective against bacterial infections and are not always the answer to infections. The more antibiotics are used when not medically necessary, the more likely bacteria become resistant to such medication, making future treatment of bacterial infections more difficult and expensive. As a result, your MeMD provider may present a treatment plan that includes symptom relief for non-bacterial infections, rather than a prescription for antibiotics.

Have questions about what we can prescribe?

Give us a call toll free: 1-855-636-3669

Please Note
Refunds will not be issued to patients who request visits for mental illnesses or prescription refills that are in violation of the MeMD prescription policy.

MeMD is not an online pharmacy; your prescription will be sent to a local participating pharmacy for purchase and pick-up. You may download a copy of the medical provider’s visit summary for your records